Refund Policy
At Lauro Yoga, we aim to provide high-quality yoga classes, coaching, memberships, and products. Please read our refund policy carefully before making a purchase.
Digital Services (Yoga Classes, Coaching, Memberships)
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Memberships: All membership fees are non-refundable once payment has been processed. You may cancel your membership at any time. After cancellation, your access will continue until the end of the current billing period.
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1:1 Coaching / Private Sessions: Sessions canceled with at least 24 hours’ notice may be rescheduled at no charge. Sessions canceled with less than 24 hours’ notice or missed appointments are non-refundable.
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Digital Products (e.g. video downloads, PDFs): Due to the nature of digital content, purchases of digital products are final and non-refundable once accessed or downloaded.
Physical Products (E-Shop)
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If you receive a damaged or defective item, please contact us within 14 days of delivery with proof (photo of damage). We will offer a replacement or refund.
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Returns for change of mind are not accepted unless required by applicable law.
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Returns on our print on demand products are not accepted, unless demaged or with bad print quality.
How to Request a Refund / Return
If you believe you are entitled to a refund or exchange under this policy, please email us at:
lauroyoga@gmail.com
Include your order number, details of the issue, and any supporting photos (if applicable).
Note
We reserve the right to refuse a refund or exchange if the request does not meet the conditions of this policy.
By purchasing from Lauro Yoga, you agree to this Refund Policy.